Privacy Policy
Last Updated: October 26, 2023
At MailChat ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services (the "Service").
1. Information We Collect
We collect information that you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us for support.
- Account Information: Name, email address, company name, and password.
- Communication Data: Content of emails processed by our AI to provide the service, and any feedback you provide.
- Usage Data: Information about how you interact with our Service, including IP address, browser type, and access times.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, operate, and maintain our Service.
- To improve, personalize, and expand our Service.
- To communicate with you, including customer service, updates, and marketing (you can opt-out of marketing communications).
- To process transactions and manage your account.
- To detect and prevent fraud and security issues.
3. AI and Data Processing
Our Service utilizes Artificial Intelligence (AI) technologies to analyze emails and draft responses. Data processed by our AI models is used solely to provide the Service to you. We do not use your private email content to train our general public models without your explicit consent.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our Service (e.g., hosting, analytics, payment processing), subject to confidentiality agreements.
- Legal Compliance: If required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, sale, or asset transfer.
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including accessing, correcting, or deleting your data. To exercise these rights, please contact us.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]